Contact Us / FAQ

To place an order we will need the following information:

• Date of event? 
• Your name?
• Delivery address?
• Delivery Times/Pickup Times?
• Home and Cellphone numbers?
• Will jumper be placed on grass or cement?
• 30% deposit to reserve the equipment for your date.                                                                     Private parties: credit card. Corporate, Schools, and other orginizations: Credit Card, PO, or company check

Our delivery times are from 7am to 4pm on the day of your event, unless otherwise specified. Pickup times are up to you. Depending on what time your party will be ending we may pickup your order between 7pm and 8pm that same day. Fee for overnight rentals. 

Please have payment ready when driver arrives to deliver your order.  If you do not have your payment ready, we will not drop off your order and will charge and extra $15 to return at a later time and your order may be pushed back to our last drop off of the day. We accept cash or credit only on delivery for private parties.

We will set up the jumper wherever you would like, as long as there is enough clearance for it (including overhead cables and tree limbs). If we feel it is an unsafe area, we will let you know and we may suggest another location. There must be an electrical outlet within at least 100 feet or you will need a generator. The jumper may be placed on grass or concrete, if placed on dirt additional fee may apply.

Before signing your "Rental Agreement" you must count all of your tables/chairs and inspect your inflatable/interactive and other rental equipment for any damages. Remember you are responsible for the rental equipment once you sign. You must be at least 18 years old with a valid ID to sign the "Rental Agreement" contract before receiving the rental items.

It is our recommendation that if you want a specific jumper that you make your reservation as soon as you have a party date scheduled. We take reservations as far in advance as six months. 

However, even if you call the day of the event and have no preference in the theme of the jumper we may have one still available.

We are fully insured and do deliver to parks. Upon request we will provide you with proof of insurance or a Additionaly Insured Certifacte which is required by some parks. AI Certifacate is an additional $15. Parks generally do not provide power, generators are available for $50 or you can supply your own.

Depending on the size of the jumper you will rent, you will need at least 3 feet of clearance on each side.

We always reserve the right to cancel a reservation (at no penalty to you) if there are heavy rains or high winds (over 25 mph). Safe operation of our units and customer safety is our utmost concern. You may cancel your order due to rain up to 48 hours before your rental, and you will not be charged a cancellation fee.

If you receive a jumper and it starts to rain after there will be no refunds. You are responsible to disconnect the electrical blower from the jumper and secure it in a dry place until it stops raining.

Yes, we clean every jumper after every rental with a green, earth friendly, disinfectant.  

Yes, we give you 50% off on any additional consecutive day rental.

Yes there is a 25% overnight fee from your total order cost. Your order will be picked up the following day between 8am-1pm.

You may keep your order for an extra whole day and qualify for a consecutive day rental and only pay 50% for the second consecutive day.

20-30 minutes to set up, 2-6 minutes to inflate depending on size, 15 minutes to break down the inflatable. We will go over the safety rules with you and answer any questions you may have at time of delivery.

There is no need to ever turn off the blower when the unit is set-up for enjoyment.  However, if you do need to turn off the unit for any reason, it is perfectly safe. Just make sure everyone has exited the unit and make sure that the unit collapses onto itself and not on any sharp objects. Blowers use 6-7 amps.